- Go to your phone's Settings → "Security" or "Privacy" → enable "Allow installation from unknown sources".
- On the download page Go there and download the APK file.
- Open the file and tap the "Install" button — installation takes between 30 and 60 seconds to complete.
- Once installed, the khela app icon will appear on your home screen — log in with your mobile number and password.
Logging in through the app gives you biometric lock, push notifications, and faster navigation — a smoother experience than the browser. If you run into installation issues, reach out in Bangla via Live Chat.
- Force-close the app — swipe it away from your recent apps list — then reopen it.
- Check your phone's internet connection. Make sure mobile data or WiFi is working properly.
- Restart your phone — this alone often does the trick.
- If you're on an older version, the app may need to be updated. Download Page Download the latest APK and install it over the existing version — your data will not be lost.
- Low storage can also cause the app to crash — make sure you have at least 500 MB of free space on your phone.
If none of these steps resolve the issue, contact support with your phone model, Android version, and a description of the problem — the technical team will get it sorted quickly.
- bKash: This is the fastest processing method — deposits typically reflect in your balance within 1 to 3 minutes.
- Nagad: Just as fast as bKash. Minimum deposit is ৳200; maximum limits vary by payment method and account tier.
- Rocket: Deposits via this Dutch-Bangla Bank service may take up to 15 minutes to reflect.
Important: deposits must be made from the same mobile number you used to register. Sending from a third-party number may result in the balance not being credited. The minimum withdrawal amount is ৳300 and KYC verification must be completed. If new payment methods are added in the future, they will be announced on the promotions page.
- Classic Slots (3-Reel): The simplest and most classic format — match rows of fruits, numbers, and symbols to win. The ideal starting point for new players.
- Video Slots (5-Reel or More): Theme-based games covering cricket, mythology, adventure, and more. Features bonus rounds, free spins, and wild symbols.
- Jackpot Slots: A portion of every bet contributes to a growing prize pool — hit the jackpot and you could walk away with a substantial sum.
- Megaways Slots: The number of paylines changes with every spin — sometimes giving you thousands of ways to win. More ways, more excitement.
- Crash Games: The multiplier keeps climbing — cash out at the right moment and you win. This fan-favorite crash game is available in the slots section.
Log in to get started, head to the casino section, and tap any game. Many games offer a demo mode so you can play for free — try the demo first, then place real bets when you're ready.
- Go to the "Live" or "In-Play" section from the home screen or menu — you'll see a list of all currently active matches.
- Tap on any match to get real-time updates on scores, overs, and wickets (for cricket) or goals and possession (for football).
- The match tracker visual shows field positions and recent in-game events, helping you make smarter decisions during live betting.
- Keep push notifications turned on in the mobile app and you'll get instant alerts at key moments — like a wicket falling or a goal being scored.
Keep in mind that live streaming (video broadcast) may not be available for every match — it depends on the licensing terms for each match and event. However, scores and statistics are available for all live matches.
- During KYC verification, your age is confirmed using your National ID card or birth certificate.
- If underage use is confirmed, the account will be permanently closed and the balance may not be refunded.
- Using a third party's account — meaning someone else's — is a direct violation of the khela app's policy and will also result in account suspension.
Register once you turn 18 and enjoy the experience safely and responsibly. The khela app takes the protection of young people very seriously — there are no exceptions on this.
- Personal Account Manager: Higher tiers come with a dedicated support agent who handles your issues on a priority basis.
- Higher Withdrawal Limits: VIP members can withdraw higher amounts on a daily and weekly basis.
- Exclusive Bonuses: Bonuses that regular members can't access are reserved for VIP members — especially during major tournaments.
- Fast Withdrawal Process: VIP members' withdrawal requests are processed ahead of regular members.
- Cashback: A set percentage of your net weekly or monthly losses is returned to you as cashback.
To move up VIP tiers, you need to meet a specific wagering requirement — full details for each tier are available in the VIP section of your account. Log in and go to the "VIP" or "Loyalty" section to check your current points and see how much more you need to reach the next tier.